Ask Amigra

This website is operated by Vigna Clara SL. We take your privacy very seriously therefore we urge to read this policy very carefully because it contains important information about on:

  • who we are,
  • how and why we collect, store, use and share personal information,
  • your rights in relation to your personal information, and
  • how to contact us and supervisory authorities in the event that you have a complaint.



Who we are

Vigna Clara SL ('we' or 'us') collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data protection Regulations which apply across the European Union (including the United Kingdom) and we are responsible as 'controller' of that personal information for the purposes of those laws.



The personal information we collect and use

a) Personal information you provide to us

We collect the following personal information that you provide to us:

name, surname, e-mail address, address of delivery, address of invoicing, VAT number or fiscal code if provided.

Some examples of when we collect this information include:

When registering for an account, when making purchases, when signing up to our newsletter.


b) Personal information you provide about third parties

If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:

shall consent on their behalf to the processing of their personal data;
shall receive any data protection notices on their behalf; and
shall consent on their behalf to the transfer of their personal data abroad.


c)
Cookies and similar technologies

A cookie is a small text file which is placed onto your computer or electronic device when you access our website. Similar technologies include web beacons, action tags, local shared objects ('flash cookies') and single-pixel gifs. Such technologies can be used to track users' actions and activities, and to store information about them. We use these cookies and/or similar technologies on this website.

For example we may use cookies to monitor and/or collect the following information:

How many times a user visits the website, which pages a user visit, traffic data, location data.

This information helps us to build a profile of our users. Some of this information may be aggregated or statistical, which means that we will not be able to identify you individually.

In addition it should be noted that in some cases our cookies or similar technologies may be owned and controlled by third parties who will also collect personal information about you.

On the first occasion that you use our site we will ask whether you consent to our use of cookies. If you do not, cookies will not be used. Thereafter you can opt-out of using cookies at any time or you can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.



How we use your personal information

We collect information about our users for the following purposes:

identify you and manage any accounts you hold with us; process your order; conduct research, statistical analysis and behavioral analysis; carry out customer profiling and analyze your purchasing preferences.



Who your information may be shared with

We may share your information with:

Law enforcement agencies in connection with any investigation to help prevent unlawful activity

We will share your personal information with other 3rd parties of delivery and payment services.

Marketing and Newsletter activity

We would like to send you information about products, services, offers, competitions and our business which may be of interest to you. Such information could be sent by email, telephone, text message or automated call.

We will ask whether you would like us to send you marketing messages on the first occasion that you provide any relevant contact information (i.e. on purchase, signing up to a newsletter, entering a competition etc). If you do opt in to receive such marketing from us you can opt out at any time (see 'What rights do you have?' below for further information). If you have any queries about how to opt out, or if you are receiving messages you do not want you can contact us using the details provided below.



Whether personal information has to be provided by you, and if so why

The provision of the following information is required from you:

Name, Age, Address, e-mail, VAT number or Fiscal code (optional).

This is to enable us to do the following:

For delivery purpose; To provide the receipt of purchase, to provide invoice document; to send you Newsletters.

We will inform you at the point of collecting information from you, whether you are required to provide the information to us.


How long your personal information will be kept

We will hold your personal information for the following periods:

for the period of time necessary to achieve the purposes for which they are collected and processed.

These periods are no longer than necessary in each case.


Reasons we can collect and use your personal information

We rely on the following as the lawful basis on which we collect and use your personal information:consent, contract

Keeping your information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.

We will also use technological and organization measures to keep your information secure. These measures may include the following examples:

User account access is controlled by a unique username and pw; all data is stored on secure servers; payment details are encrypted using SSL.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Indeed, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.



Transfers of your information out of the EEA

We will not transfer your personal information outside of the EEA at any time.



Children and the validity of consent

If the user is under the age of 16, according to the article 8, c.1 EU regulation 2016/679, he / she must legitimize his / her consent through the authorization of his / her parents or guardians.

What rights do you have?

Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:

  • fair processing of information and transparency over how we use your use personal information
  • access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address
  • require us to correct any mistakes in your information which we hold
  • require the erasure of personal information concerning you in certain situations
  • receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
  • object at any time to processing of personal information concerning you for direct marketing
  • object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
  • object in certain other situations to our continued processing of your personal information
  • otherwise restrict our processing of your personal information in certain circumstances
  • claim compensation for damages caused by our breach of any data protection laws

If you would like to exercise any of these rights please e-mail to info@amigra.net.


Changes to the privacy policy

This privacy policy was published on 02/10/2018 and last updated on 02/10/2018.

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.

Contacting us

If you have any questions about this policy or the information we hold about you, please contact us by:

e-mail: info@amigra.net

Our data protection officer is Roberto Rossi.

COOKIES POLICY 

I - Type of Cookies

The website www.amigra.net uses cookies to make the user's browsing experience easier and more intuitive: cookies are small text strings used to store some information that may concern the user, his preferences or the device of access to the Internet (computer, tablet or mobile phone) and are mainly used to adapt the operation of the site to the user's expectations, offering a more personalized browsing experience and memorizing the choices made previously.

2. A cookie consists of a reduced set of data transferred to the user's browser from a web server and can only be read by the server that made the transfer. This is not executable code and does not transmit viruses.

3. Cookies do not record any personal information and any identifiable information will not be stored. If you want, you can prevent the saving of some or all cookies. However, in this case the use of the site and the services offered could be compromised. To proceed without changing the options related to cookies, simply continue browsing.

Below are the types of cookies that the site uses:

P81

PHPSESSID

PrestaShop-8c5ad90b5ef748cedad0f1a9af61e05f

PrestaShop-f991df3b6aa5b3c5c61ffeccd67f7c61

__hssc

__hssrc

__hstc

_fbp

_ga

_ga

_gat

_gcl_au

_gid

_gid

_hjlncludedlnSample

ajs_anonymous_id

ajs_user_id

amplitude_id_fc486c9e8df3590f58c792349163b08fhotjar.com

amplitude_idundefinedhotjar.com

cookie_ue

Hubspotutk

Intercom-session-c5ke8zbr

is_contributor

mp_34b2c3939599013bd0c86fabf1ed8c70_mixpanel

mp_6d7c50ad560e01715a871a117a2fbd90_mixpanel

mp_hj_mixpanel

II - Technical cookies

1. There are many technologies used to store information on the user's computer, which are then collected by the sites. Among these the best known and used is that of HTML cookies. They are used for navigation and to facilitate access and use of the site by the user. They are necessary for the transmission of communications on the electronic network or the supplier to provide the service requested by the customer.

2. The settings to manage or deactivate cookies may vary depending on the internet browser used. In any case, the user can manage or request the general deactivation or cancellation of cookies, modifying the settings of his internet browser. This deactivation can slow down or prevent access to some parts of the site.

3. The use of technical cookies allows the safe and efficient use of the site.

4. Cookies that are inserted in the browser and retransmitted by Google Analytics or the statistics service of bloggers or similar are technical only if used for the purpose of optimizing the site directly from the owner of the site, which can collect information in aggregate form on the number users and how they visit the site. Under these conditions, for analytics cookies the same rules apply, in terms of information and consent, provided for technical cookies.

5. From the point of view of duration we can distinguish temporary session cookies that are deleted automatically at the end of the browsing session and are used to identify the user and thus avoid logging in to each page visited and the permanent ones that remain active in the PC up upon expiry or cancellation by the user.

6. Session cookies may be installed in order to allow access to and access to the reserved area of ​​the portal as an authenticated user.

7. They are not stored permanently but only for the duration of the navigation until the browser is closed and disappear when the browser is closed. Their use is strictly limited to the transmission of session identifiers consisting of random numbers generated by the server necessary to allow the safe and efficient exploration of the site.

III - Third-party cookies

1. In relation to the provenance we distinguish the cookies sent to the browser directly from the site you are visiting and those of third parties sent to the computer from other sites and not from the one you are visiting.

2. Permanent cookies are often third-party cookies.

3. The majority of third-party cookies consists of tracking cookies used to identify online behavior, understand the interests and then customize the advertising proposals for users.

4. Third-party analytical cookies may be installed. They are sent from the domains of the aforementioned third parties external to the site.

5. Third-party analytical cookies are used to find information on user behavior on www.amigra.net. The survey takes place anonymously, in order to monitor the performance and improve the usability of the site. The third-party profiling cookies are used to create profiles relating to users, in order to propose advertising messages in line with the choices expressed by the users themselves.

6. The use of these cookies is governed by the rules set by the third parties themselves, therefore, users are invited to read the privacy policies and indications to manage or disable cookies published on the related web pages.